Privacy policy

Privacy Policy — Ideas Decor Shop

Last updated: 17 May 2026

Ideas Decor Shop respects your privacy and is committed to protecting your personal data in accordance with the UK GDPR, the UK Data Protection Act 2018, and other applicable privacy and e-commerce laws.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or interact with our services.

👤 1. Who We Are

Ideas Decor Shop is an online handmade craft business specializing in silicone moulds and related products for artistic casting.

  • Data Controller: Ideas Decor Shop

  • Corporate Operator: Marx Capital LTD

  • Address: 📍 21 Gloucester Road, Bootle, L20 9AH, Merseyside, United Kingdom

  • Email: 📧 info@ideasdecor.shop

  • Website: 🌐 ideasdecor.shop

If you have questions regarding this Privacy Policy or your personal data, please contact us using the details above.

📊 2. Information We Collect

We may collect and process the following categories of personal information:

  • Identity & Contact Information: Full name, billing address, delivery address, email address, and telephone number.

  • Order & Transaction Information: Purchased products, order history, payment status, refunds, disputes, and delivery details.

  • Technical & Usage Information: IP address, browser type, device information, approximate location data, website interaction data, cookies, and analytics information.

  • Communications: Messages sent through email, Shopify, Etsy, Amazon, social media, contact forms, customer support requests, or voluntarily submitted reviews.

  • Custom Order Information: Personalised requests, custom dimensions, custom design details, and uploaded references voluntarily provided by the customer.

Please note: We do not store full payment card details. All payments are processed securely by certified third-party payment providers (e.g., Shopify Payments, PayPal, Stripe, Etsy Payments, Amazon Pay).

⚙️ 3. How We Use Your Information

We process your information only where legally permitted, primarily under the following frameworks:

  • Contract Performance: To process and fulfil orders, ship products, communicate about purchases, provide customer support, and handle returns or disputes.

  • Legitimate Interests: To improve website functionality, analyse performance, maintain business records, prevent fraud or chargebacks, verify transactions, and protect our business.

  • Legal Obligations: To comply with tax laws, accounting obligations, fraud prevention mandates, and statutory law enforcement or regulatory requests.

  • Consent: For email marketing, newsletters, promotional communications, or non-essential cookies. You may withdraw your consent at any time.

📣 4. Marketing Communications

  • You will receive marketing communications only if you actively opt-in, subscribe voluntarily, or provide legally valid consent.

  • You may unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us directly.

  • We strictly do not send unsolicited spam and never sell personal data to third-party advertisers or data brokers.

🤝 5. Sharing Your Information

We share personal information only where reasonably necessary for operating our business and fulfilling your orders. This includes:

  • E-commerce Platforms: Shopify, Etsy, Amazon.

  • Payment Providers: Shopify Payments, PayPal, Stripe, Etsy Payments, Amazon Pay.

  • Delivery & Logistics Providers: Royal Mail, Evri, UPS, DHL, FedEx, and other courier networks.

  • Technical & Marketing Providers: Google Analytics, Google Ads, Meta/Facebook, email marketing, and hosting/security infrastructure.

  • Professional Services: Accountants, insurers, legal advisers, and regulatory or law enforcement authorities where legally mandated.

🌐 6. International Data Transfers

Some of our service providers may process personal data outside the United Kingdom or the European Economic Area (EEA). Where international transfers occur, we rely on recognised legal safeguards such as Standard Contractual Clauses (SCCs), UK-approved international transfer mechanisms, adequacy regulations, or other legally accepted protections.

🍪 7. Cookies & Similar Technologies

Our website uses cookies to operate the store, remember shopping cart contents, improve functionality, analyse website traffic, prevent fraud, and support our marketing or remarketing performance.

  • Non-essential cookies and analytics tools are used only with your prior consent.

  • You can manage your cookie preferences at any time through your browser settings, device settings, or our website's cookie banner.

🛡️ 8. Fraud Prevention & Automated Processing

To protect our customers and our business, we use automated systems for fraud detection, transaction verification, security monitoring, risk assessment, and chargeback prevention. These systems process technical data such as IP addresses, device profiles, transaction history, and delivery details to flags risks automatically.

⏳ 9. Data Retention

We retain personal data only for as long as reasonably necessary to satisfy accounting, tax, fraud prevention, legal compliance, contract execution, and dispute resolution requirements. When personal data is no longer required, it is securely deleted, permanently anonymised, or tightly restricted.

🔑 10. Your Rights

Depending on your location and applicable privacy laws, you possess the following statutory rights regarding your data:

  • The right to access and receive a copy of your personal data.

  • The right to rectify or update inaccurate or incomplete data.

  • The right to request the deletion (erasure) of your data.

  • The right to restrict or object to certain processing activities.

  • The right to data portability.

  • The right to withdraw consent at any time.

To exercise any of your rights, please contact us at 📧 info@ideasdecor.shop. We normally respond to verified requests within one month. If you reside in the UK, you also hold the right to lodge a complaint with the Information Commissioner’s Office (ICO).

👶 11. Children’s Privacy

Our website and products are not intentionally directed at children. We do not knowingly collect personal data from individuals under the legal age required by applicable privacy laws without verified parental consent or an appropriate legal basis.

🔒 12. Security Measures

Our website utilizes standard SSL encryption and secure third-party server infrastructure. We implement appropriate technical and organisational safeguards designed to protect personal data against unauthorised access, misuse, alteration, loss, or destruction. However, please note that no online transmission or digital storage system can be guaranteed 100% secure.

🔗 13. Third-Party Websites & Platforms

Our website or communications may contain links to third-party services. We are not responsible for the independent privacy practices, policies, or content of external third-party platforms (such as Etsy, Amazon, PayPal, Meta, or Google). We recommend reviewing their respective privacy policies.

🛃 14. Customs, Delivery & External Delays

Customers retain full responsibility for all local import VAT, customs duties, clearing tariffs, and processing fees applied by the destination country's authorities. Ideas Decor Shop is not responsible for logistical delays resulting from customs clearances, postal strikes, severe weather, or force majeure events.

🔄 15. Policy Updates

We may update this Privacy Policy periodically to reflect legal changes, operational shifts, or platform requirements. Updated versions will be published on our website immediately with a revised “Last updated” date.

📞 16. Contact Us

For any privacy-related questions, data access requests, or concerns, please feel free to reach out to us:

  • Business Name: Ideas Decor Shop

  • Corporate Operator: Marx Capital LTD

  • Address: 📍 21 Gloucester Road, Bootle, L20 9AH, Merseyside, United Kingdom

  • Email: 📧 info@ideasdecor.shop

  • Website: 🌐 ideasdecor.shop